Legal
Last updated: June 13, 2026
Cookies are small text files stored on your device by your browser when you visit a website. They help websites remember information about your visit — such as whether you are logged in.
We only use strictly necessary cookies. We do not use analytics, advertising or social media tracking cookies.
| Cookie name | Purpose | Duration | Type |
|---|---|---|---|
| chatmanagecombd-session | Maintains your login session. Stores a reference to your session data held securely on our server. | 2 hours (extended on activity) | Essential |
| XSRF-TOKEN | Cross-Site Request Forgery protection. Prevents unauthorised form submissions on your behalf. | 2 hours | Essential |
| cmcbd_session_* | Widget-only: identifies a returning visitor on a customer website. Stored in localStorage, not a cookie. | Until cleared | Functional |
Our main application does not load any third-party scripts that set cookies. We do not use Google Analytics, Facebook Pixel, Hotjar or similar tracking tools on our dashboard.
The chat widget you embed on your own website also does not set third-party cookies. It uses localStorage to store the visitor session token.
Because all cookies we use are strictly necessary for the Service to function, you cannot opt out of them while using the Service. If you delete session cookies, you will be logged out.
You can block or delete cookies at any time through your browser settings:
Note: blocking essential cookies will prevent you from logging in.
If we introduce new cookies (for example, analytics), we will update this policy and, where required by law, ask for your consent. We will not introduce advertising or tracking cookies without explicit user consent.
Questions about our use of cookies? Email privacy@livechat.bd or visit our contact page.